DVLA confirms ‘longer delays’ of up to 10 weeks for driving licence applications
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The DVLA confirmed some drivers may face “longer delays” for “complex transactions” such as those with medical conditions. Before coronavirus, the Post Office said driving licence applications would take around three weeks to be processed.
However, they confirmed only drivers submitting paper applications were suffering major problems.
This was down to “fewer staff on site” which was making it difficult to process the forms.
They confirmed online services were shrill “running as normal” as they pushed motorists to use the digital service.
The DVLA site says online applications can be printed and dispatched within five days of an online application.
The issue could be a blow to many elderly drivers who may not feel comfortable using the online tool.
There are also likely to be many motorists without access to online services who may be unable to update their documents.
However, the DVLA has reassured road users they “may be able to continue to drive” even if their application was still being processed.
Speaking to Express.co.uk, a DVLA spokesperson confirmed they were struggling with “delays” to driving licence applications.
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They said: “Our online services have not been impacted by the pandemic or industrial action and are running as normal and without delay.
“There are delays in processing paper applications due to ongoing industrial action and social distancing requirements, which means that we have fewer staff than usual on site at any one time.
“Paper applications are taking, on average, between six and ten weeks to process.
“But there may be longer delays for more complex transactions such as those that require medical investigations.
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