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A growing number of electric car owners are unhappy with their charging experiences, according to the automotive review site J.D. Power.<\/p>\n
A recent study published by the company found that only 74 percent of owners were satisfied with home charging in 2023, a decrease of 12 percent compared to the previous year.<\/p>\n
Brent Gruber, executive director of the EV practice at J.D. Power highlighted the importance of using a high-quality home charger.<\/p>\n
He said: \u201cWhether you\u2019re an automaker, dealer or utility company participating in the EV ecosystem, improving the EV owner experience with respect to home charging should be a common goal shared by all.<\/p>\n
\u201cAs the EV marketplace continues to grow, brands that help their owners take advantage of these offerings will be in a much better position down the road.\u201d<\/p>\n
READ MORE: Half of older drivers worry about making basic mistakes on the road<\/b><\/p>\n
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Prices for electric vehicle home chargers typically range from \u00a3800 to \u00a31,600. Some bays are tethered to the wall while others simply require users to plug them into a standard socket.<\/p>\n
Additionally, different models can charge at varying rates, with the fastest chargers being classed as Level 2 units.<\/p>\n
However, whilst they are less powerful than public EV chargers, some owners are concerned that the higher levels of power they require could be driving up their energy bills.<\/p>\n
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According to J.D. Power\u2019s study, 83 percent of electric vehicle owners use a Level 2 charger, with 68 percent stating that theirs is connected to a wall.<\/p>\n
However, despite Level 2 offering some of the highest charging speeds available for home chargers, many owners are still displeased with how long it takes to fully charge their vehicles.<\/p>\n
Whilst it will vary considerably depending on the vehicle, Level 2 home chargers can typically take between four to 10 hours to fully charge a battery.<\/p>\n
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However, some electric vehicle drivers have found a way in which charging can be made somewhat cheaper.<\/p>\n
Many of the latest home chargers allow owners to set a timer, which will only send power to the battery during the night to take advantage of cheaper electricity rates.<\/p>\n
The study also noted that chargers manufactured by Tesla had the highest satisfaction rating, with a score of 790 out of 1,000.<\/p>\n